The company is a real estate agency. It lets luxury apartments for business or vacation purposes in different cities. This internship in London will allow you to gain experiences in customer support and luxury real estate.
Missions and tasks of the intern:
- Build and maintain relationships with current clients
- Answer and find solutions to customers’ requests and enquiries
- Assist the manager by providing a good customer service to hosts
- Deal with escalations when necessary
- Help the manager with the properties portfolio
- Suggest solutions and improvements regarding properties
Skills and qualifications required
- Good level of English (written and oral)
- Experience or degree in customer service, management, tourism or any relevant field
- Dynamic and strong leadership skills
- Able to work under pressure
- Strong negotiation and problem solving skills
- Excellent communication and very good presentation
- Good people-management skills
- Be customer focused to offer the best customer service
- Good London knowledge
